1- Congregational prayers

All students at Al-Rassool Islamic School will offer Zuhr and Asr Salaat every afternoon in the school. We would strongly encourage you to assist them in offering the Fajar, Maghrib and Isha prayers at home in the morning and evening.

2- Languages and Islamic Studies

We will offer Arabic, Quran and Islamic studies in every grade from JK to grade 6. We offer French in Grades 2, 3, 4, 5, 6.

3- School Fees

School fee will be deducted on the 10th of every month, except for the first installment on August 20th. Students who registered after August 20 will have to pay first installment at once, second on September 10,  and every 10th after that.

4- Fee refund policy

The admission and registration fee for the school are non-refundable. Should you choose to take out your child before the 15th of a month we will return the fee on a prorated basis e.g. we will return half of the monthly fee if the child is taken out within the 1st week of the month.

5- Punctuality/Drop-off and pickup

It is critical that you drop and pick your children on-time. Children can be dropped off anytime between 8:30 a.m. to 8:50 a.m.  Any parents dropping the children after 8:50 a.m. would need to go through the principal’s office and it would be up to the principal to allow the child in the school after the class has started. Parents should ensure that children are collected promptly at the end of their class and are requested to come 10 minutes before the finish time. 

6- Attendance policy

We would like all our students to attend class each and every day throughout the year. Please make sure that you send a note to inform the class teacher as soon as possible if your child must miss school. We have a minimum attendance requirement of 95% unless there is a medical reason or authorization is taken from the school in advance.  In special cases we might allow the children to take some time off, but we ask all parents to carefully consider the impact that absence from school will have on their child’s education before they make such a request. The children work very hard throughout the school year and if they miss any time from school it will affect their learning and will make it harder for the teacher to keep all students at the same level.

7- TV viewing at home

Over the past two decades, hundreds of studies have examined how violent programming on TV affects children; there is a growing consensus that children are vulnerable to violent images and messages. TV viewing is a sedentary activity, and has been proven to be a significant factor in childhood obesity. In addition, kids are bombarded with sexual messages and images while watching TV. According to a 2001 study from the Kaiser Family Foundation, entitled Sex on TV, three out of four prime time shows contain sexual references. We will work hard with you to develop your children in to practicing Muslims and would strongly encourage you to limit TV viewing at home and ensure that you know exactly what your children are watching.

8- Illness

Please call the school if your child is ill. If your child seems unwell in the morning please do not send him to class, even if he/she is keen to come. The school day is demanding and if we have to contact you, or your nominated contact person, it is time consuming for us and distressing for your child. Please do not send your child to school if they have been sick during the night. Children who are well enough to come to school will be expected to participate in playtime and other physical activities

9- Zero tolerance for bullying

At al-Rassool Islamic school we have zero tolerance for all forms of physical and verbal bullying. We believe that bullying is detrimental to the development of the bully as well as to the student who is being bullied. All the school staff has been trained to keep a close eye on identifying bullying and we discourage it through lessons and by working with any children engaged in this behavior.

10- Discipline

Discipline is an important Islamic value; it is a virtue that we instill in our students by a carefully designed set of activities weaved throughout the curriculum and activities. We also encourage mutual respect between all our students and provide guidance about good manners.

11- Appearance

Students are expected to be neat in appearance. They must come to school well groomed and clean;  Nails must be clean and trimmed.

12- Makeup and Jewelry

Students may not wear any form of jewelry, although girls may wear small studs in their ears. Students are not allowed to use makeup at any time

13- Accidents

Accidents do happen from time to time in school. We are able to provide basic first aid. In case of an accident we will contact you immediately. It is important that you give us an emergency contact address and telephone number in the event that we need to contact you quickly. You will receive a letter or a member of staff will speak to you if your child injures itself during the day

14- Homework and agenda books

Homework is given on a regular basis. Your child has been provided with a school agenda, and it will be our practice to write homework assignments, quizzes and tests in the agenda on a daily basis. I am requesting that you kindly check and sign your child’s agenda on a daily basis and support their learning from home.

15- Medicine

If your child is well enough to return to school but must continue a course of medicine, ointment, drops etc. you must come into school to administer the midday dose yourself as members of staff are not allowed to give any medicines in school unless special arrangements are made for a chronically sick child. It is a good idea to have your child’s sight and hearing tested before they start school to ensure they have the best start possible to school.

16- Healthy Eating

At al-Rassool Islamic school we have a healthy eating policy, so for snacks please provide fruit or cheese and crackers and for lunch please provide sandwiches and other healthy foods. Please let the teacher know if your child has any specific dietary requirements or allergies.  We strongly discourage unhealthy food such as sodas, candies and other types of sweets and junk food, please do not include them as part of your child’s packed lunch or snack

17- Water

We recognize the medical dangers of dehydration as well as the considerable amount of research, which show that concentration levels are reduced when children are dehydrated. In addition to the water available at school, we are happy for children to bring drinking water to school. Please avoid giving them any other juices, sodas and any other drinks.

18- Partnership with parents

We believe that regular consultation between home and school is of paramount importance in the education of your child. If you ever have a concern about any aspect of your child’s life at our school please make an appointment to speak to your child’s teacher or the Principal. Class teachers are always busy and especially so at the start of the school day. It is often much easier for them to speak to you at the end of the day.

19- Disputes and Complaints Policy and Procedures

This policy is not applicable to complaints made by staff members that are employment related.

The relationship between the home and the school plays a very important part in a child’s education.

We cannot overstate the critical role parents play in successful learning: parents contribute much to their child’s development and are among the most important influences on the way in which the child approaches learning.

Teachers are responsible for the more formal aspects of children’s learning, and successful teaching builds on the home experiences of the child.  This is most effective where there is an active partnership with parents.

Two-way communication is a critical factor in the partnership between parents and the school.  Where a partnership exists, it is easier for parents to feel confident about the teaching and learning taking place in the classroom and to solve problems.

Seeking information as early as possible can solve many problems.   If you have any questions or concerns about your child’s progress, the homework set or the assessment procedures, contact the class teacher.  The best way to do this is to contact the school office to arrange a mutually convenient time for a telephone conversation or meeting.

When you have a complain

  • Try to identify the problem clearly before going to the school.  If there is more than one problem, list them to ensure that the extent of the problem is clear to the school.
  •  Decide whether the problem is a query, a concern or a complaint.  This will help in finding a solution.
  •  Make an appointment to talk with the teacher.  This can be arranged through the school office. If your concern is about the conduct of a staff member, you may prefer to discuss the matter with a school principal or, the Director, Schools if your complaint involves the principal.
  •  Try to stay calm.  Even if you don’t feel it, being calm will help to get your concerns across more clearly than if you are upset or angry.

At all stages, staff will work with you to establish an agreed plan of action and timeline.

School-level resolution

Stage 1: Discussion with staff member

Contact the class teacher or other relevant staff member to discuss your complaint.  This is best done by making an appointment through the school office.  The staff will work with you to resolve the problem.

Stage 2: Review or investigation at the school level

Contact the principal who will work with you and the staff member to resolve the problem.  You may wish to formalise your complaint.  To do this, you may write to the principal who will acknowledge the complaint with a written reply as soon as possible, even if a resolution is not available at this stage.

The principal will consider the issue and identify what action is to be taken and by when, and will clarify the process if a formal complaint is to proceed.  This action and timeline will be confirmed with you in writing.

You should be aware that when a complaint is made in writing about the performance of an individual staff member, that staff member will receive documentation of the substance of the complaint.

Director-level resolution

If resolution is not reached at the school level or, if the principal is the subject of your complaint, contact the directors of the school which will follow the same process listed above to address your concerns.

20- Parents Evening

We arrange two parents evenings each year. At each of these evenings you will be able to discuss your child’s progress with the class teacher. These evenings are planned around ten minute appointments. If further discussion is necessary please make an appointment with the class teacher.

21- Financial Assistance

We are a registered non-profit organization and in addition to subsidizing education for everyone we have also offered scholarships to a number of students. Education and morals are entities that last forever and benefit the recipient, their families and their communities. We need your help to invest in our next generation to develop them in to practicing Muslims who excel socially and academically. We have not rejected any candidates due to their financial circumstances and hope that with the help of Allah (swt) we will be able to uphold this policy Insha Allah

The Holy Quran States: “The example of those who spend their wealth in the way of Allah is like a seed [of grain] which grows seven spikes; in each spike is a hundred grains and Allah multiplies [His Reward] for whom He Wills and Allah is all Encompassing and Knowing.” 2:261

You can contribute directly or by offering scholarships in the name of your loved ones that are not in the world anymore. The act of helping a child receive good education and moral values at school which is founded in the name of our Imam (AS) will Insha Allah be a source of salvation for you and your Marhoomeen on the Day of Judgment.

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